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Utility Providers in Whitby: A Complete Guide for Homeowners and New Residents

Moving to a new home in Whitby, Ontario is an exciting milestone. Whether you’re a first-time buyer, a growing family, or relocating from another city, one of the first things you’ll need to do is set up your utilities. Knowing which companies provide essential services in Whitby will save you time, reduce stress, and help you settle into your new home smoothly.

Here’s a detailed guide to the key utility providers in Whitby:

1. Electricity – Hydro One

Most Whitby residents receive electricity from Hydro One.

Hydro One is responsible for distributing electricity, handling billing, and managing power outages. Make sure to set up your account before your move-in date to ensure uninterrupted service.

2. Natural Gas – Enbridge Gas

Natural gas for heating, hot water, and cooking in Whitby is provided by Enbridge Gas.

Enbridge offers new account setup, billing, and emergency services. Contact them early to schedule service for your move-in day.

3. Water & Wastewater – Town of Whitby

Water, wastewater, and stormwater services are managed by the Town of Whitby.

Water bills are issued quarterly and include charges for water consumption and wastewater treatment. You can also pay online or set up pre-authorized payments for convenience.

4. Internet, TV & Phone Providers

Whitby residents have access to several internet, TV, and phone service providers:

  • Bell Canada – Fibre and DSL internet, TV, and phone.

  • Rogers Communications – Cable internet, Ignite TV, and phone bundles.

Tip: Service availability and internet speeds can vary depending on your exact address. It’s best to check each provider for the most accurate information.

5. Waste Collection & Recycling – Town of Whitby

Garbage, recycling, and green bin organics are handled by the Town of Whitby.

The town also provides resources for hazardous waste disposal and special collection programs. Residents can download the ReCollect app to get reminders for pickup days and manage their waste schedules easily.

Tips for New Homeowners in Whitby

✔ Set up utilities early – Contact all providers at least 1–2 weeks before your move.
✔ Have your information ready – Include your new address, move-in date, and personal identification.
✔ Consider equal billing or pre-authorized payments – Helps with budgeting monthly expenses.
✔ Keep emergency contacts handy – Especially for electricity and gas services.

Final Thoughts

Setting up utilities in Whitby is an essential step toward making your new house feel like home. From electricity and gas to water, internet, and waste management, knowing the right providers ensures a smooth transition and peace of mind.

As a local RE/MAX Broker, I not only help my clients buy and sell homes in Whitby—I also provide practical guidance to help them settle into their new community with ease.

If you’re planning a move to Whitby or want expert advice on the local real estate market, neighbourhoods, and lifestyle, contact me today. I’m here to help you every step of the way.

📞 Rajvir Grewal | RE/MAX Broker – Your trusted partner in Whitby real estate